Orders are confirmed once payment has been successfully completed. You will receive a confirmation email from thebagsvault within 15 minutes to inform you that your order has been received. (Do ensure to check for the confirmation email that may have been directed to your junk folder).

Shipping? On us! Just sit back and relax.

Please go to Track My Order. You should be able to track the status of your shipment using your Order Number or Tracking ID provided to you after check out. For further assistance, please WhatsApp our customer service.

Please contact us immediately via e-mail info@thebagsvault.com or please WhatsApp our customer service. However, once an order begins processing no changes can be made.

Most orders are shipped within 24 hours.

Please contact our Customer Care at info@thebagsvault.com or please WhatsApp our customer service immediately with the following information:

• Your order number.
• Images of the item(s) showing the overview and a close up of the issues.
• Description of the issues.
• Click a photo of the parcel you received before unboxing the item.

Please do not dispose/throw away the item(s) as it may need to be returned to thebagsvault. Our Customer Care team will get in touch with you to assist you on your concern.

To keep updated about new collections and re-stocks, subscribe on our website for regular email updates.

Enter the coupon code at checkout to avail the discount. Make sure the code hasn’t expired.

The following modes of payments are available for any purchase on the thebagsvault website.

• Domestic credit and debit cards issued by banks and institutions that are part of the Visa & MasterCard Network.
• Net Banking/Direct Debit payments from select banks in India.
• Cash on delivery (COD)
• UPI Payment Gateway

A full list is available at the time of Check Out and prior to making payments for purchases. In case of COD, payments for purchases will be confirmed via call or SMS.

No, for now we ship in PAN India only.

Thebagsvault does not store any customer's credit/debit card information. When you pay by credit/debit card, all credit/debit card information is directly transacted in a secure fashion to our payment gateway providers.

Standard delivery usually takes 5-7 business days depending on your location.

• Please track your shipment using the link provided. If the delay persists, contact our support team for assistance.
• For more information, please refer to our returns policy or connect with our Customer Service Team on +91 95122 78989 or mail us on info@thebagsvault.com

Only one promo code can be applied on an order at any point of time.

We offer discounts and special deals during festive seasons or as part of exclusive contests. Additionally, we frequently host Giveaway Contests on Instagram: thebagsvaultofficial allowing you to win exciting prizes and enjoy benefits both on our website and social media. Follow us on Instagram to stay updated on our latest contests and offers!